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Training

Carlisle, Pennsylvania

04/22/2024

04/22/2024
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Meet your
Instructor

Crisis Communication Instructor

Jeffrey G. Scholz is a retired Senior Investigator from the New York State Police with over 28 years of experience in law enforcement.Upon retirement, Jeff was the Senior Investigator for BCI Training at the State Police Academy, responsible for the development, facilitation, and deliver ... Read more...

Crisis Communication: Skills for De-Escalating Encounters
Monday, April 22, 2024 | 8:00 AM – 5:00 PM

Tickets

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Carlisle, PA - Crisis Communication: Skills for De-Escalating Encounters 04-22-2024
$ 225.00
48 available

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Crisis Communication: Skills for De-Escalating Encounters


In this comprehensive training program, officers will gain valuable insights into the art of deescalation during police-citizen encounters. The course is designed to equip law enforcement professionals with the skills and knowledge necessary to achieve de-escalation goals through effective communication and, when required, the application of reasonable force. De-escalation, as emphasized in this program, is a desired outcome that hinges on the behavior and response of the individuals involved.The course begins with a critical examination of police-citizen interactions captured on video, prompting officers to reflect on their own actions in similar situations, identifying what worked and areas for improvement. The philosophy of De-Escalation and Crisis Intervention is explored, tracing its roots back to crisis/hostage negotiation and the original NYPD model from the 1970s. The program delves into the legal framework surrounding the use of force, emphasizing the importance of objectively reasonable force in specific situations. Officer safety is a top priority throughout the course.The course delves into the psychology of crisis, helping officers differentiate between a crisis and a mere problem. It covers the stages of a genuine crisis and defines an "Individual in Crisis." Officers gain insight into common triggers that lead to crisis situations, such as mental illness, substance abuse, medical conditions, and situational stress. While officers are not expected to diagnose illnesses, the course familiarizes them with various conditions they may encounter, fostering a better understanding of individuals' behaviors.The program also touches on considerations for commanders, the duty to provide care, the duty to intervene, and officer wellness. The course is highly interactive, with verbal de-escalation exercises and shared instructor experiences, ensuring officers are well-prepared for the complex challenges they may encounter on duty.

Sponsor and Benefits

MPOETC Certified

Nationally Certified Instructor

Carlisle Police Department

Certificate

Instructor and Team

Jeffrey Scholz

Crisis Communication Instructor

Erahn Martin

National Account Manager
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Karlo Edaño

Customer Support
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Kristen Bandiero

Chief Financial Officer
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Testimonials

Joe Scheerer
Joe Scheerer
2024-03-12
The in-person training, on-demand, and live online training provided by Blue to Gold is an absolute necessity for law enforcement personnel throughout the nation. Regardless if you are a new patrol cop to a seasoned Detective, you will get your value out of these courses. In addition, the training materials (books) they have available are also a must have to assist in making sound decisions on the road, articulating in your reports and testimony, or just as a patrol reference. I highly recommend purchasing every one of Blue to Gold's books. Each one is written in an easy-to-read and "cop talk" format. They are also organized in a manner to allow for quick reference. Overall, the cost of the training and books versus the value is unmatched. 5 out of 5 stars over and over again. -JS / Patrol Deputy
Kyle Hackett
Kyle Hackett
2024-03-12
Outstanding training that's straight to the point. No wasted time or extra useless information muddying the waters. The fact that it's free is a huge plus, as well. Hands down best Search and Seizure training available anywhere.
Ed Spann
Ed Spann
2024-03-06
As always, this presentation was outstanding and very informative. Thank you, Sir!
James Shrader
James Shrader
2024-03-05
Great training topics and information for everyday application.
Joseph Hart
Joseph Hart
2024-03-05
Awesome training. Very helpful and relevant information.
Ashley Hayes
Ashley Hayes
2024-03-05
So good love btg trainings
Amanda Williams
Amanda Williams
2024-03-05
All law enforcement, rookies to veterans need to attend this training! Amazing training!
joe richard
joe richard
2024-03-05
Great class
LiNo JP
LiNo JP
2024-03-05
It was a great webinar. Free cost and very informative.
Dan Coll
Dan Coll
2024-03-05
I just wish I had found you sooner!

Testimonials

I attended two classes. The instructor was very knowledgeable and made the courses easy to understand. I highly recommend anyone to take one of his classes.

T.J

Texas

Outstanding instruction of all things Search and Seizure. B2G has crack the code of making the 4th Amendment nuance into an entertaining subject matter leaving their students feeling confident and knowledgeable.

C.H

New Jersey

What an absolute outstanding training group!!! They make search and seizure law so simple to understand, it allows you to get it right every time!!!! Wonderful - Wonderful folks at Blue to Gold!!!

J.B

California

Venue

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Carlisle, PA

240 Lincoln St, Carlisle, PA 17013

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